COMPLAINT MECHANISM:

CLAP is committed to be accountable to the society it serves in all its actions. While doing so, it attempts to provide high quality services to everyone and firmly believes in the rich Indian value of “Atithi Devo Bhava”. CLAP tries its best to treat all its target groups with utmost regard and due respect. However, we understand there might be a few shortcomings and failures to address your concerns on our part. Further, CLAP follows strict guidelines and a no-tolerance policy in its day-to-day functioning in accordance to its organisational policies. In continuance with that, if you have any complaint against the organisation, or its members or staff or against its action, please feel free to write to us directly here. We assure you that we shall look into the matter and address the issue accordingly.